Terms and Conditions

1. Definitions

  1. Sigma Commercial Consulting Limited, a company registered in Scotland with registration number SC344422, herein referred to as “Company”.
  2. Sponsoring organisation, a company or individual who has duly completed the authorisation form by signing and dating the Booking Form, hereinafter referred to as “Client”.

2. Making a Booking

  1. Bookings can be made by completing and returning a completed booking slip by post or by email. Any reservation made by telephone will only be provisional until Company receives a signed Registration Form.
  2. Bookings are only firm once full payment has been received.
  3. Full Payment can be made at the time of booking by enclosing a cheque made payable to Sigma Commercial Consulting Ltd. Alternatively charges may be invoiced when the written confirmation of receipt of your booking slip is issued. Any Service/Purchase Order details and Cost Code should be included on the booking slip.
  4. Full payment is required within 21 days of the invoice being sent and no less than 14 days before the course commences. Company shall not be deemed to have received payment until the money is credited to Company’s bank account.
  5. Company reserves the right to refuse entry to any participant if any payments are outstanding.

3. Course Fees

  1. All fees for "live" courses include tuition, lunch, morning and afternoon refreshments and course materials.
  2. Course fees do not include accommodation, living expenses and transport.
  3. All fees are quoted excluding VAT.

4. Cancellations

  1. Company appreciates that occasionally difficulties will result in the Client’s nominated staff being unable to attend a training course. Substitute participants are always welcome if prior notice is given to Company. No charge will be made in these circumstances.
  2. Cancellations will only be accepted without charge if notice of cancellation is received in writing (email to admin@sigma2c.com acceptable) more than 20 working days (4 weeks) prior to the course start date.
  3. Any cancellations received will be subject to the following penalties:
  Cancellation Notice given

% of Course Fee Charged
 

6-20 working days before start date

50%
 

5 or less working days before start date

100%

5. Changes to Courses

  1. Courses are constantly updated and improved in keeping with Company’s policy of continual improvement. Therefore, the course description is intended as a guide only. Company reserves the right to amend the course content without prior notice.
  2. Company reserves the right to cancel a course at any time without liability. In these circumstances, Clients will be offered an alternative date, a credit note or a full refund.

6. Data Protection

  1. Personal information, as defined in the Data Protection Act 1998 will be used for administration purposes including analysis for management information purposes. Company may also add the Participant’s email address to the distribution list or future events (participants can remove their address at any time by giving notice to Company). No information will be passed on to third parties under any circumstances.

7. Liabilities and indemnities

  1. Client shall indemnify and hold harmless Company and its directors, officers, employees, subcontractors and agents against all claims, costs, expenses, losses, liabilities and damages for or arising out of the personal injury, illness or death of any director, officer, employee or agent of Client, or loss of or damage to any property of Client or its directors, officers, employees or agents howsoever caused and regardless of any negligence or breach of duty or other fault on the part of Company or its directors, officers, employees, subcontractors or against whether or not arising out of or in connection with the course.
  2. Company shall indemnify and hold harmless Client and its directors, officers, employees, subcontractors and agents against all claims, costs, expenses, losses, liabilities and damages for or arising out of the personal injury, illness or death of any director, officer, employee or agent of Company, or loss of or damage to any property of Company or its directors, officers, employees or agents howsoever caused and regardless of any negligence or breach of duty or other fault on the part of Client or its directors, officers, employees, subcontractors or against whether or not arising out of or in connection with the course.
  3. Without prejudice to clauses 6(a) and 6(b) above, Client shall indemnify and hold harmless Company and its directors, officers, employees, agents and subcontractors against any claims, costs, expenses, losses, liability and damages of or to any third party howsoever caused and regardless of any of any negligence or breach of duty or other fault on the part of Company or its directors, officers, employees, subcontractors or against whether or not arising out of or in connection with the course.
  4. Notwithstanding any other terms herein, neither party shall be liable to the other under, arising out of or in connection with this Agreement.